SURGICAL
Patient Journey
Delivering the highest quality care with supportive and personalised service.
At Sandhurst Plastic Surgery and Dermatology, we understand that the prospect of plastic surgery can feel overwhelming.
But rest assured, you are in good hands. We are committed to providing you with the highest quality care throughout your journey and are here for you every step of the way.
All our surgeons are fully qualified specialist plastic surgeons with extensive experience in Australia and overseas. Our consultant dermatologist is also fully qualified and actively engaged in ongoing research. Our medical staff are highly skilled health professionals who deliver quality care with empathy. And our administrative staff are friendly, helpful and willing to assist you in any way they can.
Additional Insights:
Plastic Surgery in Australia
It’s important to know that when engaging a Plastic Surgeon, you’re informed of the standard of quality, skills and background. Below are explanations of what you should look out for before making your decision.
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The Royal Australasian College of Surgeons is the peak body responsible for training surgeons and maintaining surgical standards in Australia and New Zealand. Doctors that have undergone training with the Royal Australasian College of Surgeons are recognized by the letters FRACS after their name (Fellow of the Royal Australasian College of Surgeons). Some surgeons may indicate after these letters which subspecialty they trained in, for example, surgeons who have trained in plastic and reconstructive surgery sometimes have FRACS(Plast.) after their name.
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Plastic and reconstructive surgeons are trained to manage the restoration of form and function of the human body. They are trained in aesthetic surgery (sometimes referred to as cosmetic surgery), and surgery that restores function of all areas of the body. This includes the hands, lower limbs, head and neck.
Some plastic surgeons choose to focus on one particular area (such as hand surgery, breast reconstruction, head and neck surgery, burns, etc.) where they gain experience in managing more complex problems. For this reason, you may find that the plastic surgeon you are referred to consults one of his/her colleagues from time to time.
From 1st July 2023 a GP referral is required prior to a consultation with any of our Specialist Surgeons or Dermatologists.
Choosing the right plastic surgeon for you.
One of the most important decisions you’ll make is choosing your plastic surgeon. You must feel comfortable with them be able to be honest about what you want. Your surgeon should be willing to listen to you concerns and what’s important to you, and give you all the information you need to make an informed decision. They should never try to rush you or pressure you into undergoing a procedure you’re not ready for.
Book an Appointment
To book an appointment at Sandhurst Plastic Surgery and Dermatology, simply reach out to our dedicated team. We strive to make your experience as seamless as possible, ensuring your comfort and peace of mind. Our skilled professionals will guide you through the process, addressing any concerns and tailoring a personalised treatment plan to meet your unique needs. Whether you're considering plastic surgery or seeking dermatological solutions, we are here to support you.
Pre-Consultation
As soon as you book an appointment at Sandhurst Plastic Surgery and Dermatology, we are committed to making your journey as smooth and stress-free as possible. This allows you and our surgeon to focus on your medical needs.
Your Initial Consultation
When you arrive at our well-appointed clinic, our friendly staff will welcome you before you consult with your surgeon. They will talk to you about your general health, discuss your concerns, and what you hope to achieve from treatment.
At your consultation, your surgeon will discuss all the treatment options with you. Detailed information about costs, benefits, potential risks and side effects, and recovery will also be provided.
Your Surgery
To ensure the safety of our patients our surgeon currently operates at Bendigo Day Surgery and St John of God, Bendigo. Both facilities are accredited and offer state-of-the-art facilities. When we book your surgery, we will give you information on the admission procedures for both facilities.
Anaesthesia
Our highest priority at Sandhurst Plastic Surgery and Dermatology is making sure you are as comfortable as possible before, during and after your procedure.
To ensure the highest standard of care, we only work with anaesthetists who are as committed as we are to delivering safe, comfortable and predictable surgical care.
After-Surgery Care
How you feel after your surgery is important to us. We always aim for a complication-free recovery that’s as comfortable as possible. If you have any questions or concerns after your procedure, you can call the nurse or receptionist, who will be able to help you.
After Your Procedure
We always aim for a complication-free recovery that’s as comfortable as possible. To assist with this, you will have a series of follow-up appointments with your surgeon, the practice nurse and the therapist. For your convenience, these appointments will be made for you before your procedure. Who you see, and how many appointments you have will depend upon your medical needs.
Supporting you the Entire Journey
Your health and wellbeing are important to us, so we are dedicated to supporting you every step of the way. Our friendly, caring staff are available to answer your questions and provide further information at any stage of your journey.
